Mumbai airport network outage slows check-in and boarding for about an hour
A network disruption at Mumbai’s Chhatrapati Shivaji Maharaj International Airport began after 7pm on Tuesday, forcing manual check-in, baggage tagging and boarding procedures. Staff kept essential airport operations running, but passenger processing slowed.
By DoomRadar · Published on DoomRadar . Updated .
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How the effects could reach youConditional effects
Based on two sources with available article excerpts. Source-linked claims are not independent confirmation.
Event date: The network disruption occurred on Tuesday evening, beginning after 7pm and lasting about an hour. [1][2]
What happened
The disruption hit Chhatrapati Shivaji Maharaj International Airport in Mumbai on Tuesday evening. The Times of India reported that the network problem lasted about an hour from 7pm. [1]
References for this detail (1)
- Chaos at Mumbai airport as network glitch disrupts check-in, boarding e-gates and Digiyatratimesofindia.indiatimes.com · Article published: Oct 27, 2026, 4:35 PM UTC
Digital passenger-processing systems became temporarily unresponsive, including connected check-in counters, self-service kiosks, boarding e-gates and DigiYatra processing across departing terminals. [1][2]
References for this detail (2)
- Chaos at Mumbai airport as network glitch disrupts check-in, boarding e-gates and Digiyatratimesofindia.indiatimes.com · Article published: Oct 27, 2026, 4:35 PM UTC
- Network Glitch At Mumbai Airport Impacts Digital Check-In; Airlines Switch To Manual Processing To Prevent Disruptionfreepressjournal.in · Article published: Oct 27, 2026, 8:31 PM UTC
Airline and ground staff moved to manual procedures. IndiGo and Air India issued physical boarding passes and handled baggage tagging manually while extra staff assisted passengers in departure halls and queues. [2]
References for this detail (1)
- Network Glitch At Mumbai Airport Impacts Digital Check-In; Airlines Switch To Manual Processing To Prevent Disruptionfreepressjournal.in · Article published: Oct 27, 2026, 8:31 PM UTC
The manual fallback slowed passenger processing but prevented a broader ground closure, according to the Free Press Journal’s account. An airport spokesperson said no impact on airport and flight operations had been recorded. [2]
References for this detail (1)
- Network Glitch At Mumbai Airport Impacts Digital Check-In; Airlines Switch To Manual Processing To Prevent Disruptionfreepressjournal.in · Article published: Oct 27, 2026, 8:31 PM UTC
Context from the sources
The disruption affected automated self-baggage drops and digital boarding scanners as well as check-in systems, making the problem broader than a single kiosk or airline counter. [2]
Explore the sources and reporting timeline
2 source links · 2 domains
These counts describe the references, not independent confirmations. Different outlets can repeat the same original report.
Source timeline
Oldest to newest among the available source dates, not a chronology of the incident. Article publication dates come from the source; other recorded dates may reflect when a link was found.
- [1] Chaos at Mumbai airport as network glitch disrupts check-in, boarding e-gates and Digiyatratimesofindia.indiatimes.comReferenced for: detail 1, detail 2
- [2] Network Glitch At Mumbai Airport Impacts Digital Check-In; Airlines Switch To Manual Processing To Prevent Disruptionfreepressjournal.inReferenced for: detail 2, detail 3, detail 4
Questions answered by the reporting
Were flights or airport operations shut down?
No airport or flight-operation shutdown was recorded in the airport spokesperson’s account; staff switched to manual processing to keep essential operations running. [2]
What this could mean for you
Longer queues and slower check-in or boarding processing
A repeat network outage would force airlines and airport staff to replace automated passenger and baggage systems with manual procedures
Reported basis: [1][2] · The possible effect is interpretation.
Depends on: The airport’s digital processing systems experience another disruption
Some departures could face delays during a prolonged outage
Manual verification, boarding-pass issuance and baggage tagging take longer than automated processing
Reported basis: [2] · The possible effect is interpretation.
Depends on: The disruption lasts beyond the short outage described here or affects more processing points
Possible consequences, not a forecast. Their relevance depends on your location and the conditions above.
For your country
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What changes the outlook
Risk increases if…
A longer outage that affects additional airport systems or multiple departure terminals would increase queues and processing delays.
Failure of manual fallback procedures to keep pace with passenger volumes could create wider departure disruption.
Pressure eases if…
Restoration of the airport network would allow check-in, boarding and baggage systems to return to automated processing.
Manual staffing and physical-document procedures can limit disruption while digital systems are unavailable.
Still unclear
The cause of the network disruption was not identified.
The total number of passengers affected and the final delay impact were not established in the available excerpts.
Market implications
Market impact
Sources (2)
References for the reported details. Separate links do not necessarily mean independent confirmation.
Available excerpt
MUMBAI: Mumbai airport experienced a temporary network disruption on Tuesday evening, prompting airport teams to switch to manual processing to minimise inconvenience to passengers and…A short excerpt from our source record; open the original for the full article.
Available excerpt
Mumbai: A sudden data network disruption hit Chhatrapati Shivaji Maharaj International Airport (CSMIA) on Tuesday evening, leaving self-service kiosks and digital check-in systems temporarily non-responsive.…A short excerpt from our source record; open the original for the full article.
First tracked by DoomRadar: . AI-assisted analysis · . Based on linked headlines and available excerpts. Methodology · Report an error.